PRIVACY POLICY

At The Vibss, we take privacy seriously and are committed to protecting
the personal information of our customers in Pakistan and worldwide. This Privacy Policy explains
how we collect, store, use, and safeguard your personal information when you visit our website,
place orders, or interact with any service provided by The Vibss. 1. INFORMATION WE COLLECT
We collect various types of personal information to process orders and improve customer
experience:

a. Personal Identification Details:
• Full Name
• Mobile Number (as required for courier delivery in Pakistan)
• Email Address

b. Address Information:
• Shipping Address (City, Street, House Number)
• Billing Address

c. Payment Information:
• Payment method type (Cash on Delivery, PayFast, bank transfer)
• We DO NOT store credit/debit card details. All online payments are handled securely by PayFast
under PCI-DSS compliance standards.

d. Order & Transaction Details:
• Product details
• Quantity
• Order total
• Transaction ID

e. Website & Device Information:
• IP Address
• Browser type
• Device information (mobile/desktop)
• Cookies and behavioral data

2. HOW WE USE YOUR INFORMATION

We use your personal information in the following ways:
• To verify your identity and process your order
• To arrange shipment through TCS, Leopard, M&P;, PostEx, etc.
• To contact you regarding order confirmation, dispatch, or delivery issues
• To provide customer support via email or WhatsApp
• To improve website features and shopping experience
• To send promotional offers (only if you subscribe)

3. SHARING YOUR INFORMATION

We NEVER sell or trade your personal information. However, we may share the required data with:
• Courier companies in Pakistan (TCS, Leopard, M&P;, PostEx)
• Payment processing gateways (PayFast)
• Technical support companies for website maintenance

4. DATA PROTECTION MEASURES

We follow strict protocols to secure your personal information:
• SSL encryption enabled across the website
• Secure hosting servers located in reputable global data centers
• Access to sensitive data is restricted to authorized personnel only

5. CUSTOMER RIGHTS (UNDER PAKISTAN PRIVACY PRINCIPLES)

You have the right to:
• Request access to your stored information
• Request correction of incorrect data
• Request deletion of your personal data
• Opt-out of marketing communications

6. COOKIES POLICY

We use cookies for:
• Saving cart information
• Improving browsing performance
• Analytics & website optimization

7. CONTACT US

Email: store@thevibss.com
Website: thevibss.com